There are some parts of the world where crime flourishes, and gun crime in particular. This article is not about the rights and wrongs of gun ownership, but the impact it has on international tourism which is vital for job and wealth creation in all participating destinations. As an ex-pat living in the UK, I have read … Continue reading Gun Crime and Tourism – reality vs perceptions
Author: Mary Tebje
Sometimes Industry Needs a Crisis
Some businesses continue to moan about the impact the internet is having on their profitability, and in some cases viability. I listened to a lively discussion on the radio this morning with representatives from the book trade on how they are trying to deal with those annoying people who are ‘skim-browsing’ in their shops, checking … Continue reading Sometimes Industry Needs a Crisis
Is Yours a “Something for Everyone” Destination?
It has always puzzled me how marketeers can be so arrogant to think their brand can appeal to everyone, all of the time. Do they think they will miss some customers with this “catch all’ approach? Now that we can theoretically reach all of the citizens in all of the world, without I suspect, really … Continue reading Is Yours a “Something for Everyone” Destination?
Has tourism turned a corner in Cape Town and the Western Cape?
The New Year heralds the usual cascade of travel trade bookings hype and bluster; Sunshine Sunday or is Bumper Holiday Monday when the entire country rushes to the tills to buy their summer holiday. To get to the bottom of whether it’s all hot air, or genuine bookings being made, I spoke with key Cape Town … Continue reading Has tourism turned a corner in Cape Town and the Western Cape?
There is no such thing as a free lunch, in a free museum
The UK is fortunate to have some of the best museums in the world, stuffed full of treasures and cultural gems that are a veritable feast for visitors. It’s been more than 11 years since the government’s decision to stop charging for admission to England’s national museums. Figures released by the Department for Culture, Media … Continue reading There is no such thing as a free lunch, in a free museum
Township Tourism. What’s in a name?
People visit townships for a variety of reasons. For us, it was to re-acquaint ourselves with what Cape Town has to offer the visitor In our roles as UK and USA Reps for Cape Town Tourism. We were invited to explore the unexpected Cape Town and experiencing the townships formed a key part of this … Continue reading Township Tourism. What’s in a name?
Unexpected Cape Town
Expect the Unexpected Cape Town is full of things for the visitor to do; from the majesty that is Cape Point to the breathtaking views atop Table Mountain. But, as I discovered earlier this year, Cape Town is also full of the expected. What I experienced is surely part of the reason Cape Town has … Continue reading Unexpected Cape Town
What is the Point of Trade Shows?
What is the point of trade shows? Ever since I started in the tourism business, trade shows have been an integral, if misunderstood part of the communications landscape. On the one hand you were excited because it meant getting out of the office for a few days with the occasional bonus of not having to … Continue reading What is the Point of Trade Shows?
What Next for the UK Tourism Industry?
Is ours an industry whose time has finally come? Or are we still rooted somewhere in a murky past, with odd opening hours, exhibits roped off and strange food? The past three years have not only seen huge changes in the way consumers access leisure and make their choices, but how suppliers have responded. The … Continue reading What Next for the UK Tourism Industry?
Customers Don’t Like Surprises
Customers don’t like surprises and telling them that they must pay extra for the consumption of additional services whilst your guest, is an unusual approach. On a recent trip to Cape Town to spend a week as guest of Cape Town Tourism (CCT), exploring the ‘Unexpected Cape Town’ Mary Tebje spent time with a number … Continue reading Customers Don’t Like Surprises
